In U.S., Jim Scrivener holds that some emotional factors (such as attitude, motivation, personality, anxiety, empathy, self-confidence, etc.) have impact on language learning, but anxiety is the most vital impact on students learning to mast...

现代秘书人员由于其工作的复杂性，其工作性质及其地位的特殊性，使秘书经常处于各种矛盾之中。因而，会使秘书人员产生痛苦、紧张、焦虑等不良情绪，心理焦虑是秘书工作的大敌...